SmartX / Support
How can we help?
For help with SmartX, contact our support team. Include your device model, operating system version, SmartX app version, and a short description of what happened.
Account and app support
Contact us if you cannot access your account, encounter unexpected behavior, or need help understanding a SmartX feature. Please do not send passwords, verification codes, private keys, or seed phrases.
Delete your account
You can request account deletion through Delete Account in the app's Settings or contact SmartX Support by email and ask to delete your SmartX account. We may request information reasonably necessary to identify your account and verify the request.
Account deletion does not sell or transfer remaining assets or reverse blockchain transactions. Review remaining assets and pending transactions before requesting deletion. Associated personal information is handled under the Privacy Policy, including its limited retention exceptions.
Privacy and legal
For details about how SmartX handles information, read our Privacy Policy. Use of SmartX is governed by our Terms of Service.